Pan-Baltic Parcel Kiosk Network for a Delivery Company
DPD, the leader of the market of delivery in the Baltic States, made a decision to add delivery terminals to the current network of DPD Pickup terminals to satisfy the needs of the e-commerce market.
“The needs of e-shoppers determined the decision to add parcel kiosks to the networks of DPD delivery points. Every year we notice the growing trends of deliveries in Pickup delivery points. Quick and reliable delivery is not enough for e-shoppers anymore, they want to manage their time themselves and receive delivery at the time most convenient to them – for somebody it can be 7 a. m. on the way to work or at 10 p. m. while finishing shopping in the shopping centre. In addition, the users are expecting convenient return of the goods, card payments and other solutions – all this can be offered by mixed DPD Pickup network,” commented Gabrielius Bilevicius, the Director of sales and marketing for the Baltic States of Ltd DPD Lietuva.
Hansab solved complex technical tasks together with the partner KEBA, the manufacturer of delivery terminals. The clients are provided with a possibility not only to quickly and comfortably pick the goods purchased in e-shops, but also to send deliveries to any address in Europe.
This project does not include only the installation of delivery terminals, but also software integration meeting the needs of the client, which ensures the centralized management of delivery terminals. Additionally, the card payment terminals solution has been installed and the video surveillance of delivery terminals has been implemented.