ESPA Riga streamlines gift card management with KKIS system
Category
Hotels and Recreation
ESPA Rīga is one of the leading SPA centre in Latvia, known for its exceptional service quality and customer experience. To streamline and modernise gift card management, ESPA chose to implement KKIS (Customer Card Information System) – a secure and centralised digital solution developed by Hansab, designed to support the entire life cycle of gift cards.
Solution
With KKIS, ESPA can quickly create, personalise, and activate gift cards that are ready to use both in-store and online. Integration with the existing POS system ensures that cards are registered automatically, while real-time data and reporting help the team monitor usage, balances, and expiry dates with confidence.
Benefits for ESPA Rīga
Simplified administration – no need for additional tools or manual records
Transparent card tracking – all key information is available in one system
Security – unique card IDs and audit trails help prevent misuse or duplication
Improved customer experience – cards are delivered and activated instantly
Brand alignment – professionally designed cards that reflect ESPA’s visual identity
About KKIS
KKIS is a modular card management system suitable for various business models – from retail and services to premium customer experiences. It supports not only gift card functionality but also loyalty programmes, employee reward tools, and partner bonus systems.
