Eliminating document forgery at Europcar
Although document forgery is a relatively rare phenomenon these days thanks to high-level anti-counterfeiting features embedded in personal identification documents, there is still a risk of receiving forged documents.
In order to not only avoid receiving forged documents but also to speed up customer service and improve customer experience, Hansab has installed 365id scanners at Europcar car rental points, ensuring fast and automated customer registration.
The 365id is a forgery and data transfer scanner for identity documents, the basic function is to quickly and easily identify forged identity documents (ID cards, passports and driving licenses). But importantly, the 365id can be integrated into an existing system, providing automated transfer of scanned data to an existing system.
“365ID scanners read documents quickly and accurately and import customer data into our software. This service not only allows you to speed up the data entry speed by 50%, but also alerts you if something goes wrong with your documents. In general, this service saves us time, provides additional security, and improves the customer experience by working with us, ”says Rodrigo Briedis, a representative of Europcar.
Using this solution is simple and intuitive, all you need to use it is an internet connection. The 365id is most commonly used in banking, telecommunications, car rental, logistics, hotel, or other industries that require fast and accurate customer authorization and entry into systems. 365id also determines the period of validity of the identity document.
Benefits of using 365id :
• Improved customer experience
• Data integration into existing system and/or access control solutions
• Convenient and user-friendly solution
• A solution that is in line with the General Data Protection Regulation (GBER)